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grahamm77's avatar
grahamm77
On our wavelength
2 years ago
Solved

VM HUB3 incompatible with VPN operation!

When I started with VM I had 10Mbps Broadband and a HUB2.  Gradually they upgraded my speed I am now on M125 100Mbps.  Still on HUB3.  This is fine for me on my home user working.  However I am a vol...
  • Client62's avatar
    2 years ago

    1) Regarding issues connecting Checkpoint VPN ...

    Make sure the "Child Safe" option is Disabled in the Virgin Media online account.
    If enabled (or fails to disable) Child Safe can block or degrade VPN connections.

    A route around Child Safe is to change the laptop's DNS to be a Public DNS such as Google DNS.


    2) If more configuration options are required than seen in VM Hub 3 forget the Hub 4 & 5.
    Locate a suitable 3rd Party Router & use the Hub 3 in Modem mode.