Forum Discussion

kl2's avatar
kl2
Joining in
10 months ago

The Virgin Media headline is super TOXIC

I said NO to paying extra for a promotion or updating my plan TWICE because of my loyalty etc, but I just don't need it. And they call me EVERYDAY morning or night. If you say NO to one of the numbers, the other number will call you the next day.

Terrible!!

  • Hi kl2 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you have been having with our team contacting you, have you been able to opt out to addressed marketing via your online account on the website and via the app 👉 App & Website.

    I hope this helps. 

    Sabrina