Same old VM with promises
Had V250 installed and was told by the sales advisor that this would be more than enough for gaming, streaming, cameras etc. previously had Sky which was 79mb at best so 250 would be ample. A couple ...
Forum Discussion
Hello JOM41.
Thanks for your first post and welcome to our community.
Sorry yo hear about the issues you are having with our service.
Looking at the hub from here the signal strength is in the range we require.
We also noticed you have an open complaint logged regarding the upgrade to 350mb and Pods.
As jbrennand has advised 250mb should be sufficient for connecting a multitude of devices.
There are 2 ways we can go about the pods .
You can wait for the complaint to be investigated and see what the outcome is.
Or I can take a look at ordering pods for you, But there will be a cost of £8 a month as you are not on a Volt bundle.
Unless anyone in the property is with O2.
Look forward to your reply.
Gareth_L
Hi Gareth, thanks for your reply, however little or no WiFi since I started with VM is unacceptable. I did not purchase or have pods with the little Sky router but now I need them with the super duper VM 250 - wow. I’m not prepared to spend £96 on something that I shouldn’t need. I’ll wait for the complaint to be looked at - must have loads as I still haven’t been contacted. Would rather go back to Sky and pay them for a service that works for the price stated. Thanks
