Forum Discussion
5 Replies
- Client62Alessandro Volta
Factory reset the Ring Doorbell and then follow the as new installation process to the letter.
Don't reboot the VM Hub, in modem mode it is not the cause of your Wi-Fi issues. - legacy1Alessandro Volta
something wrong with your router
- Frustrated2021Joining in
Have done both new router and reset doorbell still seeing issues 😞
- Akua_A
Forum Team
Welcome back to our community forums and sorry to hear your hub 4 and ring doorbell are unable to connect. We can understand your concern and we want to best help. Just to confirm, do you get the same issue when the hub is in router mode? Is the Ring doorbell the only device with this issue? Do you have any WiFi connectivity issues in your home? https://virg.in/ConnectHelp
Thanks,
- legacy1Alessandro Volta
Setup a BQM
Broadband Quality Monitor | thinkbroadband
likely your wifi is the problem look to get a AP or new router
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