Forum Discussion

coatsy101's avatar
coatsy101
Tuning in
10 months ago

Receieved this txt

Hi, it s SHALEE OF TEAM MJ FROM VIRGIN MEDIA. Some good news! We ve confirmed your details and just need to speak to you to place your order. Please call me on 0800 052 2101

 

So I cancelled virigin a few days ago as my price was doubling for a very small package and receieved this txt is it a legit one from virgin or a scam txt ? 

 

Kind regards 

Lee coates

  • Kath_P's avatar
    Kath_P
    Forum Team
    10 months ago

    Hi coatsy101, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    I personally don't like confirming numbers as it can be easy to spoof the numbers nowadays. If you're ever unsure, the best thing to do is put the phone down and contact us on 150 / 0345 454 1111. 

    Based on the information in your post though, it sounds as though the outbound retentions team may have been calling with an offer. 

    Let us know if you have any further queries or concerns.

    Thanks,