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robertshaw263's avatar
robertshaw263
Tuning in
2 months ago

Problems with Hub 5 wifi after installing access point

Hi I have added an access point to my back bedroom as I was having hardly any wifi signal , the house I stay in has all brick walls so I put an access point in my back bedroom ( installed taking an ethernet cat6 from my hub 5 and poe injector) and it seems to be working okay, the problem I am having is when i disable the hub 5 wifi ( which is recommended) and use the  network diagnostic check I have these messages after running diagnostics.

I have attached images with access point connected and hub 5 wifi enabled.

Network Diagnostics with Hub 5 disabled wifi .

Hub status when wifi disconnected,

any help would be very much appreciated.

The access point I installed was the Tp-Link EAP 650 and at present have only connected my Tv in bedroom to it.

thanks

 

5 Replies

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  • Client62's avatar
    Client62
    Alessandro Volta
    2 months ago

    Checking the Hub's Wi-Fi is part of the diagnostic test, so the suggestion to first disable Wi-Fi before running the diagnostic appears to be flawed / incorrect.

    The diagnostic test is of limited use because it comes back with false network issues e.g. grumbles when an Ethernet devices is 10/100 i.e. does not support 1000 or when a Wi-Fi device is working fine, we often see spurious reports about Wi-Fi device signal strength.

    As the Wi-Fi Access Point is Ethernet connected, all the devices connected to it will appear in the Hub's Connected Device list as Ethernet devices with the connection rate of the link to the AP.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 months ago

    I would also point out it is not necessary to disable the Wifi on the Hub 5.  Just disable the Smart Optimisation on the Hub and set the EAP to the same SSID and passwords as the Hub 5.  Set the Hub 2.4Ghz to, for example 1 and set the EAP to 11.  For the 5Ghz band set the Hub to, e.g 36 and the EAP to, e.g. 44   Also give the EAP a static IP outside the Hub's DHCP scope, e.g. 192.168.0.5

    This should allow you to use both Wifi sources, Hub 5 and EAP, depending on where you are in the property.

    As an aside, I would in your case, add a simple switch to the end of the Cat 6 cable, and from there use the injector to the EAP.  That way you get additional ethernet ports for any nearby TV's, PC's etc.  You could also use, for example an 8 port (4 + 4 PoE)  switch and remove the need for the injector.

  • legacy1's avatar
    legacy1
    Alessandro Volta
    2 months ago

    You have too many devices for the hub you should look to get your own router with 1Gb or 2.5Gb ports and use hub in modem mode.