Azimkar
10 months agoTuning in
Paying for Gig1 Fibre but haven't been changed over to FTTP or 5x Hub
Virgin might have the most useless phone service I've ever seen I'm considering leaving just for that reason alone.
I'm paying £67 a month out of contract for Fibre Gig1 - all the lines in the area have been ugpraded to the new FTTP Optical system XGS-PON, but i'm still on this old DOCSIS system with crappy latency spikes and horrible throttling, Virgin doesn't seem to have a clue what I'm talking about on the phone.
How do I go about getting my lines changed over?