I have had no internet since 7.45pm . Have rebooted hub. Have run remote test. Called Virgin who sent a txt link which means I am going around in circles and nothing getting done. There is a TV issues too but this is acknowledged on the Virgin sit for my postcode and my boxes show a red light to the left. But NO internet issue is noted. Please will somebody help I have been a customer here since 1997 and pay large monthly fee.
Have you tried the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level
Hi there WayWay
Thank you so much for your post and welcome back to the forums, it's great to have you with us.
I am so sorry that you were facing an issue with your connection, I have checked on our side and things appear to be looking OK now. How are things since your last post?
