Forum Discussion

mad80's avatar
mad80
Joining in
9 months ago

Need new Booster

Hi one of my boosters has failed few weeks ago, so while I was changing my package on the phone recently I told the guy to send me out a new one for free as i'm entitled and it never came.

thank you

  • Hi there mad80 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue. Can I check if you have an old booster or one of the new Pods? 

    • mad80's avatar
      mad80
      Joining in

      Hi thanks for reply 🙂

      It's a new pod! I called it a booster by accident.

      • John_GS's avatar
        John_GS
        Forum Team

        Hi mad80 

        Thanks for coming back to us. 

        I'll send you a PM now to assist further.