Forum Discussion

NeilLancs's avatar
NeilLancs
Joining in
24 days ago

Hub 3 wifi not working

Hi, my Hub 3 is not providing any WiFi signal. The direct cable connection is working as I have a TP range extender plugged in that is working and the internet is working. The app for setting up the hub can't find it. Tried the usual reboot to reset, but no different. The hub 3 is about 3 years old.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Try a pin-hole reset for 60 seconds.

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Its time for you to get your own wifi router with 1Gb ports and put hub in modem mode

  • Hello NeilLancs

     

    Sorry to hear of the connection issues impacting your wireless network, we appreciate you raising this with us via the forums.

     

    We were aware of an issue over the weekend and into Monday with the network, this has now been resolved. Has the issue experienced also been resolved? 

    From looking at the connection, there have been no disconnection and the speeds appear to be back where they were prior to the issues.