Forum Discussion

ShaneYork's avatar
ShaneYork
Tuning in
12 months ago

Help

My WiFi keeps going off and I think the contract expired but I can't get it renewed on my account 

1 Reply

  • Hi there ShaneYork 

    Thank you so much for your post and welcome to the community forums, it's great to have you back here. 

    We are so sorry to hear that you are facing an issue with your connection, if your contract has run out you will still have services with us you are just moved to a rolling contract. 

    Can I ask if these drops are happening across wired or WiFi connections?