Forum Discussion

abrahn01's avatar
abrahn01
Joining in
12 months ago

Change Location of Cable Entry

Hi There

 I’m in real need of moving the entry point of my cable. I have seen that it can be done but have tried to contact Virgin on the phone and live chat but haven’t got through. Is there a specific link for this? I understand the charge and that’s fine. 
thanks

1 Reply

Sort By
  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    12 months ago

    Hi abrahn01 👋.

    Thanks for reaching out to us and welcome to the Community Forums. We can certainly assist you with the relocation of your omnibox, we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina