cannot login to my virgin media account

Question

Tried to login to my virgin media acount to change my email but it wont let me login.

says to enter my email but its not recognised so i tried setting up account but get told this account already exists

going round in circles

jpeg1 · Answer

Does this help?&nbsp;https://www.virginmedia.com/dpb/help/change-my-virgin-media-email-address

Gareth_L · Answer

Hello Rab905.
Thanks for your post and welcome to our community.
Can I aks if you have managed to gain access to your online account since your post?
If not, please let me know and I'll be happy to taker a look at this for you.
Gareth_L
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cannot login to my virgin media account

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