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YPavlova's avatar
YPavlova
Just joined
3 days ago

after restoring the internet, the indicator on the router lights up red

On May 21, you had a breakdown and I was without Internet for 3.5 hours. After the Internet was restored, my Wi-Fi router Hub 3 (if I'm not mistaken) began to network with a red indicator instead of an orange one. Rebooting did not lead to anything.
The next day, my Internet was lost again for 3 hours, and again after the Internet appeared, the indicator glowed red.
I rebooted everything again and again it did not help.
I ask you to replace my router, since according to the information about this type of routers, even the Internet supply, with a red indicator, it is necessary to replace the router, since it can fail completely at any moment.
I cannot risk being left without Internet, since the Internet is my study and my work today.
I ask you to replace my router and give me a working router.

1 Reply

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    What connection issues are you experiencing?

    Are there any issues known at your location - call  the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.