Parental Control - Will Not Save Changes
H, Can anyone assist? I'm trying to set up parental control for certain sites, however every time I try to save the changes the site tells me it cannot save. I have tried the App and tge Virgin we...
Forum Discussion
Hello - I have too tried to change parental settings over the past three months. I keep getting the message "changes not saved" and to try again. I have tried the app and different browsers. Went on to Virgin Help who told me they had sorted it their end and could put restrictions on for me - which didnt go on. Months later still trying to get it to save with no joy. No point in having this essential security
Hi RickyGee thanks for posting and welcome to our community.
Sorry to hear the parental settings aren't working for you. And for any inconvenience this may be causing your household. I'd like to take a look on your behalf. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
