Forum Discussion

Andrew1952's avatar
Andrew1952
Tuning in
11 months ago
Solved

Why between programmes on BBC 1 am i getting a red screen with aweful music

What's happened with BBC 1 today at the end of each programme a red screen appears and music starts. Not had this before.

  • newapollo's avatar
    newapollo
    11 months ago

    Hi Andrew1952 

    Is this happening on both of your V6 boxes?

    Have you tried swapping them around?

    Which geograaphical area are you in (approx)?

    Have you used the online /service-status checker to see if anything listed? Or the automated Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

     

  • newapollo's avatar
    newapollo
    Very Insightful Person
    11 months ago

    Hi Andrew1952 

    Is this happening on both of your V6 boxes?

    Have you tried swapping them around?

    Which geograaphical area are you in (approx)?

    Have you used the online /service-status checker to see if anything listed? Or the automated Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

     

    • Andrew1952's avatar
      Andrew1952
      Tuning in
      11 months ago

      Hi not sure if it's both boxes I will check  this and the ervice checker lonk you kindley sent. I'm in the West Yorkshire area

  • japitts's avatar
    japitts
    Very Insightful Person
    11 months ago

    Can you post a video of this happening? If broadcast programmes are OK, it would be interesting to actually see the issue you're reporting.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    11 months ago

    I wonder if the OP is describing the new inserts on BBC News that cover when the merged BBC World channel opts out to go to adverts?

    If it is he needs to level his complaint at the BBC & not Virgin. They just transmit what they are given.

  • ozsat's avatar
    ozsat
    Superstar
    11 months ago

    It was in all BBC1 northern regions for the morning of Monday 22nd April. Back to normal at 12.45pm

      • Robert_P's avatar
        Robert_P
        Forum Team
        11 months ago

        Thanks for the update Andrew1952 and glad to hear this is now resolved.

         

        If you need us again in the future, please don't hesitate to reach out via the forums.

         

        Rob