torchomatic
2 years agoDialled in
V6 wont boot
We have three V6 boxes. There was a power cut yesterday, one box won't boot. Stuck in the "welcome" and "starting up" loop. Tried the hold + and power down, no joy. Tried holding all three buttons down, no joy.
This happened yesterday and have been trying to fix all evening and this morning.
Reluctantly Tried to get some support from Virgin. How we LOL at that phrase. Couldn't get through to speak to anyone. Kept sending me a text with link so some tests could be run. Tests fail and told to "try later".
Shocking service. Hoping one of the admins on here can actually do something about this, or at least signpost me in the right direction.