Forum Discussion

regentroad5's avatar
regentroad5
Superfast
3 hours ago

The Iris Affair episode 7 problem.

I've been watching The Iris Affair (Sky Showcase) on catch up.

So far, I've been able to watch 6 episodes in HD.

I get to episode 7 and my V6 box tells me I have to upgrade to UHD to watch it.

I'm assuming this is an error, and can somebody advise what one does so that the error can be rectified so that I can watch episode 7 in HD, as has been the case with other 6 episodes?

Thank you.

2 Replies

  • japitts's avatar
    japitts
    Very Insightful Person
    3 hours ago

    Looks like E1-6 are available in HD & UHD, your subscription will include HD thus the programme is available,.

    E7'd HD variant is missing, thus your V6 is behaving as designed and offering UHD - which your package doesn't include. The error is that the HD variant is late in landing.

    I'll tag ModTeam​ to check whether this has been raised as a fault. It should be re-uploaded in due course.