Solid amber light on v6

Have you tested your V6 via the following linked page?

https://www.virginmedia.com/help/how-to/tv/using/tv-box-lights/orange-light-v6

You could try turning off the V6 by the switch on the back of the box;  then on the front of the V6 box  hold down both the standby/power button and the - button at the same time. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds.

If the standby/power button and the -  button workaround doesn't solve it then try using the standby/power button and the + button at the same time instead.

Hello Saundersutd

Sorry to hear of the V6 issues experienced, we appreciate you raising this with us via the forums.

It's been a few days since your post, have you been able to speak to the team to resolve this during this time or follow newapollo's steps?

Let us know.