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alykas236's avatar
alykas236
Joining in
2 years ago

Re: V6 wont boot

Same problem here! Followed all the troubleshooting in the links and holding down power and + while restarting. No joy. Endless loop of pain trying to contact VM

2 Replies

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  • roy247's avatar
    roy247
    Hero
    2 years ago

    You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111  from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.

    When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    2 years ago

    Hey alykas236, thank you for reaching out and I am sorry you V6 ox isn't rebooting, also a warm welcome to the community I will send you a DM now to take a look at this.