Forum Discussion

Burge1's avatar
Burge1
On our wavelength
2 years ago

Re: Unable to see the record or series link logo in the user guide

Since a TV outage a few weeks back the TV guide does not show which programmes have been set to record. This means going into planned recordings and checking to see if they have been set up. It’s a nuisance as sometimes they’re there in duplicate. Have reset connections etc, but nothing seems to correct this . The TV box is a V6. Thanks

6 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    What do you mean by resetting connections? Have you restarted the V6 itself?

    Can you put up some photos of examples? Where recordings show in the planned view but not the EPG?

  • Burge1's avatar
    Burge1
    On our wavelength

    Hi. I’ve

    Hi. Thanks for your reply. I reset the network settings. I also unplugged the box to see if that would have any effect. Here’s the planned recordings, then the programme guide for tomorrow…

     

    Hope this helps. Thank you 

  • japitts's avatar
    japitts
    Very Insightful Person

    I'm not sure what you mean by "reset the network settings" but all the same, that shouldn't affect this. You can also restart the box via the Help & Settings menu, a mains reset is often unnecessary.

    Try cancelling both the existing recordings and create new ones - does this make any difference?

     

    • Burge1's avatar
      Burge1
      On our wavelength

      Hi, 

      Have cancelled both planned recordings, then set programme to record. This then shows just the one planned recording, but the programme guide does not show that the programme is due to be recorded.

      Thanks

      • daengland's avatar
        daengland
        Tuning in

        Happens to me too. Be interested to see solution.