I have also had the same issue in Torquay for a week now. However, I have two Virgin TV V6 boxes on the same account and only one is showing the Security Error. I can access the apps, eg BBC iPlayer, Prime Video on one but not on the other. Do you know if there is a way to solve this or are we waiting for Virgin to fix?
[MOD EDIT: Post split to create own thread]
I have had the same Security Error issue for some days, but I have two TV V6 boxes both connected to my home hub and only one is showing the error. The other one can access the apps successfully. Any idea why this is happening?
Forum TeamHi Jill151, thank you for your posts.
We're sorry to hear about the problem you're experiencing 😔
I can see you're currently being impacted by an outage, with an estimated fix time of midday on Wednesday (13th March).
You can track your service status for any updates using this link here.
Regards,
Daniel
I now have this warning as well. Just started today 12-3-24. Any solution yet. Can't get Prime or any apps! V6 Box, connected wirelessly. Seen suggestions saying connect via Ethernet and download media, what media?
Have the same issue here in Hebburn
I think they are rolling out a corrupt V6 box image from their replication servers, which is why it is a spotty problem and not all in one area, and why if you have multiple boxes only some get effected.
