My virgin v6 box is not working
My virgin box is not working. I’ve followed all the online steps and still no channels coming up, after running a test on my kit it says my tv boxes x3 aren’t connecting?
Forum Discussion
The description on that error code pretty much covers it to be fair - has this V6 been connected to VM's coax (for live TV) & internet (for VoD & updates) in the past 30days? Or have you made any changes to your account that could have caused boxes to be added or removed?
How is the affected box connected to your home-hub, for it's this which provides the onward internet connection. Is it Ethernet cabled or wireless? How about the 2 working boxes? Have you tried swapping the boxes around to see if the issue moves with the swap?