Forum Discussion

Clarrym's avatar
Clarrym
Joining in
6 months ago

Hi 

I’ve tried calling and sending a whats app to try and get my box moved 

if I call they just send me a text that comes back to the website and doesn’t help - I can’t find anyway to actually speak to someone and what’s apps are showing as delivered but not read 

how do I get to speak to someone to arrange this - I’ve been trying to sort for over a month 

 

thanks 

1 Reply

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    6 months ago

    Thanks for reaching out to us Clarrym, and welcome back to our Community Forums!

    Sorry to hear of the difficulty faced when trying to speak to our team to have your equipment relocated.

    I'd be happy to pick this up and arrange for you - which would come at a flat fee cost of £25.00 for the engineer call out charge.

    Check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn