Forum Discussion

ITWhiz33's avatar
ITWhiz33
Joining in
5 months ago

Fried TV6 Box - Saga

Sorry but this is a long rant 2nd time this has happened - Once a few years back with a Tivo Box and now with a TV6 Box. We had Thunderstorms a few days ago and it looks like the Lightning fried ou...
Ayisha_B's avatar
Ayisha_B
Forum Team
5 months ago

Hi ITWhiz33 👋

Welcome to our Community Forums and thanks for your post. 

We're sorry to hear of the issue with your TV box and for the poor experience. 

Could you confirm if the replacement box has now arrived and if you still need any assistance?   

  • ITWhiz33's avatar
    ITWhiz33
    Joining in
    4 months ago

    New box arrived and fitted - failed twice during setup but now done and working. 

    The TV has also been repaired - cost £10 for a set of new circuit boards and all working now.

    Old kit has been returned.

    • Carley_S's avatar
      Carley_S
      Forum Team
      4 months ago

      Hi  ITWhiz33 

      Thank you for keeping us updated and glad to hear this is all up and running for you now. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).