oflix
5 months agoOn our wavelength
Faulty remote problem replacing
I have a problem with my current remote for my v6. A few of the buttons aren't registering and the volume down is very intermittent.
I have tried to order a new one on the website but it tells me that as I have had a free replacement remote in the last 12 months it will cost me £9.99.
I have had no replacement remote in my recent memory, certainly not in the last 12 months.
Is this normal procedure?
Bit miffed.