Forum Discussion

Rich_A500's avatar
Rich_A500
On our wavelength
4 months ago

Classic FM jumping all-over the place

Trying to calm a km+#og with classic music and Classic FM is jumping all-over the place. Can you sort it out 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Rich_A500 wrote:

    Trying to calm a km+#og with classic music and Classic FM is jumping all-over the place. Can you sort it out 


    I’ve had Classic on for over 30 minutes now with absolutely no problems. This has been reported before, & is a compression problem with the decoder in the box. It is so intermittent & random hardware wise that replacing the box is no guarantee of fixing it. The way round it if you have a V6 box is to go to “Apps & Games” & select the Radioline app. Then do a search for Classic FM. This bypasses the boxes broadcast decoder by using the internet to receive the channel, which will solve the problem.

    • Rich_A500's avatar
      Rich_A500
      On our wavelength

      Hi Sorry I never saw this and think it just seem to sort itself out. But thanks for the suggestion 

      • Paul_DN's avatar
        Paul_DN
        Forum Team

        Hi Rich_A500,

        Thank you for reaching back out to us, really glad to hear the issue has seemed to have fixed itself, if you do face this again please try the above, if you do need any further help with anything else please reach back out.

        Regards

        Paul.

  • Hi there Rich_A500 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with Classic FM and a big thank you to nodrogd for their help here so far. Have you been able to try the steps they have provided?