Forum Discussion
You've certainly been spun a few yarns by all your "engineers", and I put that in quotes intentionally. TiVo's do have their own internal modems, but their slowness is also caused by being 13+ year old hardware. Faulty TiVo's are now replaced with V6 as a matter of course, but they do require VM broadband for their internet connectivity so there are some complications around TV-only customers. The power story with V6 is just nonsense, but rather amusing!!
Can you post a photo of this "junction box"? It does sound like all your V6 (is that your setup now) are Ethernet connected. On each of your boxes, can you follow Home > Help & Settings > Settings > Network, and I'd like to check two things..
1: On the non-working box, does it have an IP address listed in the top-right?
2: Do any of the boxes share the same IP address? I'm trying to fathom the setup of your "junction box" here.
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