Extremely Positive Engineer Experience

I had an excellent experience with Lucas (Tech ID: 31851) who helped resolve an issue with our TV boxes after our migration to 360 failed. Lucas delivered outstanding service from start to finish. He was incredibly friendly, courteous, and professional, and took the time to clearly explain everything to us in a way that was easy to understand.

What really stood out was the care he showed even after the visit — he sent a follow-up message to make sure everything was still working properly, which we truly appreciated.

Lucas went above and beyond to ensure everything was perfect. A genuine 10/10 experience — extremely satisfied and very grateful for his support!