Forum Discussion

jackymullen's avatar
jackymullen
Tuning in
12 months ago
Solved

Error code CS2000

I am unable to pause, rewind, watch recordings etc I am getting an error code CS2000 every time I try. Have reboot Hub and TV Boxes but to no success, still having the issue, have ensure all cables a...
  • newapollo's avatar
    newapollo
    12 months ago

    Hi jackymullen 

    This error has only appeared a few times on the 360.

    Have you had any problems with recordings? 

    It does appear to be a possible hard drive problem if you are unable to pause and rewind live TV as that is the same as recording. 

    How much free space is showing on your hard drive?

    Recordings > Recorded > View all > It will show a percentage in the top left hand corner of this screen

    One previous poster with this issue solved it because, "The white converter lead mush be a bit dodgy. Upon wiggling the cable the 360 box picture broke up. I swapped the lead for a standard f type to standard ariel adapter and that solved that problem. "

    As per Roy, report it as a fault.

newapollo's avatar
newapollo
Very Insightful Person
12 months ago

Hi jackymullen 

This error has only appeared a few times on the 360.

Have you had any problems with recordings? 

It does appear to be a possible hard drive problem if you are unable to pause and rewind live TV as that is the same as recording. 

How much free space is showing on your hard drive?

Recordings > Recorded > View all > It will show a percentage in the top left hand corner of this screen

One previous poster with this issue solved it because, "The white converter lead mush be a bit dodgy. Upon wiggling the cable the 360 box picture broke up. I swapped the lead for a standard f type to standard ariel adapter and that solved that problem. "

As per Roy, report it as a fault.

jackymullen's avatar
jackymullen
Tuning in
12 months ago

Thanks newapollo, upon checking the storage indicated it was full. Despite deleting a lot of recordings, it still indicated full storage. Complete a factory reset and everything is back to normal now, just need to keep track of the storage in future, thanks again. 

  • Steven_L's avatar
    Steven_L
    Forum Team
    12 months ago

    Hey jackymullen,

    Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your TV service but glad that you have been able to get your issues resolved. Please do let us know if you have any further issues. 

    Kind Regards,

    Steven_L