Forum Discussion

jacksidaway's avatar
jacksidaway
Joining in
2 months ago

trying to order a new tivo remote - website sending me round in circles!!!!!

Trying to order a new TIVO handset as volume and channel buttons are worn out  - I go so far through the process, get to the confirm order screen , press Confirm and then it sends me to a service sta...
jacksidaway's avatar
jacksidaway
Joining in
2 months ago

This is just one example of the site being broken, I tried to order some of the wi fi boosters but the site is completely self referential, loops within loops!!. being made to log in every couple of pages - the whole site needs looking at!!

Vikki_M's avatar
Vikki_M
Forum Team
2 months ago

Hi jacksidaway,

I'm sorry to hear you've been unable to order the remote.

The WiFi pods can be ordered via the connect app, there is more information here 

I'll send you a private message now so I can help. 

Please look out for the envelope in the top right of the page and pop back to me when you can.