Forum Discussion
japitts
2 years agoVery Insightful Person
Let's be clear which box you have - is it definitely a TiVo and not a V6? https://www.virginmedia.com/care/tv-fault/which-tv-box
TiVo's have an inbuilt internet connection and do not use your home broadband - check the heartbeat LED indicator on the front-right of the box for static=working, flashing=failed.
A V6 does use your home broadband and needs either an (ideally) Ethernet cable or wireless connection to your homehub. That internet connection is used for OnDemand, streaming & various updates - EPG included.
V6 & TV360 require a VM home broadband connection as a non-negotiable requirement, a non-VM connection won't work.
Related Content
- 2 years ago
- 8 months ago
- 6 months ago