So my mother in law has TiVo and the remote doesn’t work with the TiVo box anymore, changed the batteries and the remote itself works as it changes the volume on the tv but just doesn’t connect and work with the box. I have looked online and it doesn’t show how to pair them as they are infrared so doesn’t need to be. So is there a way to fix this without virgin probably replacing the box and remote.
Forum TeamHey sue84uk, thank you for reaching out and we are not sorry to hear your Tivo remote isn't working.
Please try these steps to repair;
To pair a TiVo remote, first ensure the TiVo box is plugged in and powered on. Then, hold down the TiVo button and the TV Power button on the remote simultaneously until the activity light turns red. Next, press the Thumbs Down button three times, followed by the Enter button. If the light flashes yellow quickly, the remote is paired.
Please keep us updated.
