New Contract - Wrong TV Product
Earlier this week I agreed a new contract. I agreed to have Sky Sports and Sky Cinema added to my existing offering. Sky Cinema is fine, but Sky Sports is not in HD. It is in SD (I thought SD a thing...
Forum Discussion
Unless told otherwise you get SD. I happen to think that an extra £3.50pm for HD isn't bad. (I don't think the upgrade charge has anything to do with Sky, but that's for another thread.)
If you migrate to a V6 or 360 you'll pay yet more if you want UHD, i.e. a double upgrade is needed from SD to UHD.
Thank you for replying.
Your answer begs the question why did I get HD Sky Cinema and not Sky Sports?
And £3.50 might be nothing to you, but not to this pensioner.
Regards
jjaggii wrote:Your answer begs the question why did I get HD Sky Cinema and not Sky Sports?
Historically, both Sky Sports & Sky Cinema were SD as standard, with an extra charge for HD on both.
Sky Cinema went-HD only in 2016, but Sports have remained SD as standard to this day.
This is what the current wholesale carriage agreement states, so the Sports-HD charge will stand until that is changed by mutual consent.
