Forum Discussion

padlocking's avatar
padlocking
Tuning in
9 months ago

Loose cable chewed cable

Hi our virgin cable is loose all round the house and it's been chewed at the back garden behind the TV cables are a mess if you touch the TV stand the virgin goes off we have had the same equipment f...
Zach_R's avatar
Zach_R
Forum Team
9 months ago

Hi padlocking,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear that some of your equipment appears to be damaged and faulty. Would you mind providing a photo of the damaged external cabling and equipment that you're referring to?

Thanks,

 

  • padlocking's avatar
    padlocking
    Tuning in
    8 months ago

     

    Hi thanks for getting back to me sorry it's taken so long for me to reply so busy at work as you can see it's a mess been with virgin 20 odd years and still same wiring thanks

    Peter 

    • padlocking's avatar
      padlocking
      Tuning in
      8 months ago

       

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team
        8 months ago

        Thank you for reaching out with these.

        Let me send you a DM now 🙂