I have sound issues on Really channel, any ideas

Same here and we’re in Cardiff 😞

Noted others complaining  about this sorry not sure how to report  the same problem  in Cardiff.

Really channel has been experiencing sound problems for a few days, where the sound cuts out for a split second.  This keeps happening every few seconds or so.  Other Virgin customers have been reporting the same problem across the country, so it is nothing to do with Virgin boxes or internet connections.  Some people have said the problem also exists on Freesat.  This suggests the problem is where the signal for Really channel originates.  Can Virgin Media please look into this problem?  Thank you.

All TV is supplied to the cable system centrally from the TV MHE at Langley near Heathrow Airport. The SD format channels are taken from the Astra satellite by commercial grade satellite receivers. The output from these has to be physically monitored to pick up faults, so it may have got missed by staff. There is also the possibility the equipment had to be replaced. From what I have seen of these receivers, they pull multiple channels from a dish. So it's not just a case of one out one in, as a new receiver would have to be set up before being swapped in. 

I've just checked this channel, no problems. I'm connected to the Hayes hub site.