mssharon
2 years agoJoining in
2nd tivo box
Hi my 2nd tivo boz was working fine, but now stuck in a loop, says welcome then seting up then after a few seconds says no signal and starts over again. rv signal is fine, ive re booted also tried po...
Hi mssharon
Try the following, it's worked for some forum members.
Turn off the tivo at switch; then on the tivo box hold down both the power button and the + button at the same time.
Then turn on the tivo again whilst keeping hold of those buttons for a further 30 seconds.
The box should reboot, the power button will turn blue, and it should reset and boot up normally
If that fails then you should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults)
When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.
Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.