Re: Difficulty contacting Virgin Media with a question about my bill

Yesterday I posted a question on how to contact VM customer services and actually speak to a human, today I come back to check for replies and my post has vanished, are VM so ashamed of their awful customer service and their cheap, nasty and not fit for purpose phone system that they're stopping us from talking about it on here?

All I want to know is how do I speak to an actual human being, I called last month with a billing issue, was told they'd get back to me and no one did, I tried again this month and now I can't even get through to a real person and the awful robot they've got answering the phones can't help me.