Virgin TV GO - "Oops somethings gone wrong.."
Hi, recently changed my account back to V6 from the dreadful 360, since then I am unable to connect to the TV GO app on any of my previously already registered devices (my phone or laptop). This same...
Forum Discussion
I have posted on here for last 2 weeks, I have tried calling customer service several times, I have used the online chat and I have filled in the complaint form in the Contact Us section, but my problem is still ignored and unresolved.
I was originally informed my issue would be fixed in 3-5 days, it was not. Furthermore, I was then informed I would be contacted within 10 days, I was not. Virgin Customer service might as well be non-existent. Awful service from an awful company. I can't wait to leave and go back to Sky.
Ask for a deadlock letter and then escalate to the Ombudsman.