Forum Discussion
Hi Richard1945,
I notice you've only just joined the forums. Have you also just joined VM and your services activated in the last few days? If so there may be a slight delay before your account details are incorporated within Sky database to allow you to access the mobile sports app and desktop player on windows/mac devices.
Have you registered for My Virgin Media yet? You need to use the same log in credentials for My Virgin Media and the Sky Sports app.
You may be able to access Sky Sports News, Sky Sports Mix and Sky Sports Racing channels via the Virgin TVGo app.
- Richard19454 days agoJoining in
Hi Newapollo,
Thank you for the response. I have been with VM for many years but due to their mistake they cancelled and reactivated my account. I have had to create a forums account to get help with this issue as I only use the sky sports app when I'm not at home.
I can access the channels you mentioned but I would need to access sky sports main event which is only available through the sky sports app. I have had the channels on my tv for over a week now so I assumed I would be able to access sky sports. I am unsure when I will get access to the app.
- Matthew_ML2 days agoForum Team
Hey Richard1945, thank you for reaching out and a warm welcome to the community I am sorry to hear you are having some Sky Sports issues.
Are you accessing this via the Sky Sports GO app?
Does this work normal on the TV?
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