Virgin Go
Hi I had a problem a month or two ago with Virgin Go making me sign in every time I watched a programme. After several sign in's I was blocked because I had used up the 5 sign in's. All that time...
Forum Discussion
Hi js2910,
It's good to hear the problem seems to be resolved. If you have any further queries, please don't hesitate to contact us.
Regards,
Daniel
Here we go again!
When I sign in to watch a V Go programme I keep getting asked every time to register my device.......my one and only accessing device is "My PC Edge Computer".
I have just deleted 2 of the same entries for my PC device leaving me with 2 devices registered :-
1. My Iphone which I never use to access V Go
2. My PC Edge Computer which I always use.
This now shows that I have 1/3 changes that I can make. So now if I'm asked to register my device again I will shortly be blocked off again accessing V Go. The last episode of this only happened 3 weeks ago. A recurring problem which never gets fixed.
I am absolutely at the end of my tether with the amount of time I have spent on the Forum over the last few years trying to get Virgin Media to fix a long running problem which keeps coming back every few weeks. I know this effects many, many other customers.
I feel so bad about it that I have made up my mind to leave Virgin Media when my current contract ends.
I know that agents are trying to do their best to fix the issue but whatever is done in the short term eg resetting devices etc,, never lasts and the problem keeps coming back.
One last chance to fix it.
JS2910