Stevenk1
2 years agoTuning in
Virgin cable stops 200m up the street
I've been with Virgin and predecessors for over 20 years, and have recently moved. As before I was told online I can be reconnected and even signed up to the new 1GB deal. However the engineer arrived and told me there was no connection available. He pointed to a house about 200m away and said it stopped there. There is a green box outside my house and even an old Cabletel manhole nearby but they are both empty. It seems that when the residents were asked in the 1990s(!!) They said they didn't want connected and that was that. How do I get an official clarification from Virgin about whether they ever plan to try and connect again? I live in a major town.