Transferring old hub onto new account
Hello, I have been caught up in the delayed quick start kit situation. Still waiting for ours as of 7th December. Just out of interest we have switched from a virgin contract in my husband's name to ...
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Technically that would be a simple thing to arrange, but they will usually insist on the router change with a consequent break in service. This of course is to discourage people from changing the name to get a new user discount.
You might be fortunate and have a VM person who comes across this thread and asks for this to be done.