Forum Discussion

Hongling's avatar
Hongling
Joining in
11 months ago
Solved

Virgin media outside box broken

Hi my virgin media outside box was broken and needs to be fixed how can I get help from virginmedia service team? Thanks
  • Adduxi's avatar
    Adduxi
    11 months ago

    Please post a photo to allow VM to assess the damage.  If you wait here a day or two a VM Mod will pick this up and discuss.

Joseph_B's avatar
Joseph_B
Forum Team (Retired)
11 months ago

Hey Hongling,

Welcome to the Community Forums and thanks for the post.

We're sorry that you have been having this issue with your Omni box, have you since been able to speak to the team with regards to this or are you still having this issue with your box?

Joe

Hongling's avatar
Hongling
Joining in
11 months ago

Thanks Joe for your response.I have managed to book an engineer appointment this Saturday.Hopefully that issue can be sorted out.