Forum Discussion

Dvhales's avatar
Dvhales
Joining in
4 months ago

Plastic cover where cable enters house has fallen off

The plastic cover which covers where the cable enters the house has come off.

How do I get someone from VM to  refix this?

3 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.

  • Hey Dvhales, thank you for reaching out and I am so sorry to hear the plastic cover has broken.

    Let me send you a DM and we will get this sorted out for you :)