Now on my second call today from the Virgin Media Broadband sales team asking if I would like to sign up with Virgin again after I cancelled due to the lies and delays of sending out my quick connect package.
First one was ok , said he understood the delays could be frustrating and asked if I would consider rejoining Virgin.
I said no thanks, as I had already signed a new contract with my previous ISP.
He said fair enough and wished me a good day and hung up.
The second caller said he was sorry for the delivery delays, but said it was out of Virgins control as it was Yodel holding up the deliveries due to the bad weather and the busy Christmas posting time.
I said, I do not appreciate being lied too and told him I know the problem is at Virgins own Distribution center.
He said I am not a liar and I do not know who told you this falsehood.
I said, it was common knowledge on Virgins own Community Forums that all the delays stemmed from your own distribution center, and was also confirmed in a posting by a Virgin employee.
He ummed and aahed , then said he could credit my Account with £60 for the inconvenience if I took out another new contract.
As I began to inform him I had already taken out a new contract with my previous ISP ,, he hung up on me mid sentence. LoL.
I did considered blocking Virgins number , but after the time I have wasted trying to call them ,, they can now waste their time calling me. ROFL
