As per title, house number isn’t on drop down menu, even though fully registered on Royal Mail etc.
About 20% of the street house number are not on the Virgin post code search.
What to do? I find it absolutely impossible to speak to someone on the phone.
Hi Lithski,
Have a chat with the sales team by calling them on 0800 183 1234. They may have more up to date records, or may book in a 'site survey' if they think it's possible to provide internet.
Thanks for the reply. I will try that number next.
Best,
Forum TeamHey Lithski, thank you for reaching out and a warm welcome to the community we are so sorry to hear about this housing issue.
We will send you a DM to get some information from you to fill in.
