Forum Discussion

esmondo's avatar
esmondo
Joining in
3 months ago
Solved

Moving Virgin Wall Socket

Hi, I’m tearing my hair out a bit and hope someone can help!  I saw a very helpful response on here earlier giving someone really clear and extensive instructions to contact Virgin to arrange fo...
  • Beth_G's avatar
    Beth_G
    2 months ago

    Hi esmondo

    Thank you for your post. Welcome to the Community Forums.

    I'm sorry to hear you've been struggling to get through to us to arrange a wall socket relocation. I appreciate that must have been very frustrating. 

    I'll be happy to get this booked in for you. I've sent you a private message so I can take your account details.

    Thanks,

Tudor's avatar
Tudor
Very Insightful Person
3 months ago

Just call up and select that you have a fault.

esmondo's avatar
esmondo
Joining in
3 months ago

Hi, I already tried that but thank you for replying, much appreciated 

  • Beth_G's avatar
    Beth_G
    Forum Team
    2 months ago

    Hi esmondo

    Thank you for your post. Welcome to the Community Forums.

    I'm sorry to hear you've been struggling to get through to us to arrange a wall socket relocation. I appreciate that must have been very frustrating. 

    I'll be happy to get this booked in for you. I've sent you a private message so I can take your account details.

    Thanks,

    • esmondo's avatar
      esmondo
      Joining in
      2 months ago

      Thanks Beth - I’ve responded now so hope to hear back from you soon.