Dear Virgin Media Team
I have received the start-up kit, but we need a Virgin Wall Socket installed at our home. Can someone please address this on priority.
Regards, Rashik
[MOD EDIT: Post split to create own thread]
Hi there Rashik
Thank you so much for your post and welcome to the community forums, it's great to have you here.
We have split this post so we can take a look into this with you individually. I am so sorry to hear that you are indeed of a manual install but no worries, I will pop you across a private message to arrange this.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
