Forum Discussion

Deja29's avatar
Deja29
Joining in
2 months ago

Hub5 flashing red

Just got my broadband which arrived more than one week late had to call up same day as it was flashing red to get activated tried it next day and it’s still flashing red.

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    2 months ago

    Hi Deja29 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problem you've been having and the poor experience you've had 😔

    I can see you've been in touch with the team. Did they manage to book an appointment for you?

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel